Last Updated: May 1, 2025

Introduction

AC Heating Service of The Woodlands (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, service address, and payment information when you request a quote, schedule service, or create an account.
• Service Information: Details about your HVAC systems, service history, and preferences regarding our services.
• Communication Information: Records of your interactions with us, including customer service inquiries, feedback, and survey responses.
• Automatically Collected Information: Usage data, IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our website.

How We Use Your Information

We may use your information for the following purposes:

• To provide and maintain our services
• To process and complete transactions
• To send appointment confirmations and service reminders
• To communicate with you about our services, promotions, and company updates
• To personalize your experience and deliver content relevant to your interests
• To improve our website, products, and services
• To respond to your inquiries and provide customer support
• To protect our rights, property, or safety, and that of our customers or others

Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf.
• Business Transfers: If we merge with or are acquired by another company, or sell all or part of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose your information to protect and defend our rights, property, or safety; our customers; or others.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

AC Heating Service of The Woodlands
6615 Spring Cypress Rd
Spring, TX 77379
Phone: (281) 369-5980